From Our Brides
I got my wedding dress at Rush's Bridal and had an amazing experience. I worked with one of their knowledgeable employees, Faith. She was great! It was near the end of my appointment time and I couldn't decide between two dresses, yet Faith spent extra time with me to make sure I found my perfect dress! Also, during my time the owner stopped by to check in on how things were going. Rush's Bridal was my only stop for wedding dress shopping, but I couldn't see myself going anywhere else after having as such a great experience. Rush's Bridal provides great service and a wide variety of beautiful dresses. I want to express my sincere gratitude. Natalie Dunn April 2013
My experience at Rush's last week was great! My consultant Emmy was so helpful and made the process of buying my wedding dress and brides maid dresses so much easier and more fun! I would highly recommend Rush's to anyone looking for a beautiful wedding dress and very personal service.
Pine City, MN
Thank you Emelia. I have attached a picture of me and my
bridesmaids. The day was wonderful :) Do you post pictures anywhere? I'm not sure if you do, but my photographer has instructed me to tell vendors to credit his work if
used-Ethan Yang Photography.
I was terrified of dress shopping. So much that I went by myself because I didn't want to be influenced by other opinions. I had the greatest experience at Rush's last March for My wedding. The Nicole Miller dress as perfect. Thank you for everything. Cassie - January 2013
I cannot be more grateful for the help I received from the staff at Rush's. This is one trustworthy bridal shop that has been around for several years. They have recently helped me with a bride's worst nightmare. I had my bridesmaid order dresses from another bridal shop that closed leaving my bridesmad's dress-less. Rush's went above and beyond looking for my dresses from the manufacturer. They have the dresses back on order and will be here in time for the wedding. I wish I would have started with them in the first place to avoid such a possible nightmare! Thank you Rush's for all your effort in truning my special day around! I would highly recommend any bride looking for a dress or bridesmaid dress to check out Rush's. Molly - January 2013
Linda and Faith -
Thank you for taking the time to chat with me and show me around Rush’s. The owners at Rush’s are blessed to have such an amazing team on the sales floor.
Thank you, Anna Mower Sept 2012
Dear Rush’s Bridal, Thank you for all your help in making me feel beautiful and my bridesmaids on my wedding day! Enclosed is a picture as a small thank you for all your hard work! Sierra August 2012
My dress was perfect on the day of my wedding. Thank you for going above and beyond to make sure I was comfortable. Ellen July 2012
Linda and Ali, I came in July to purchase my dress with my Mom and
two sisters. I just wanted to thank you all for such an amazing shopping
experience. My dress was absolutely fabulous. My wedding day was July 30 and
was the perfect day!
Devon Andersen - Desserie Red Lake Ontario June 2012
Dear Faith - Thank you so much for all your help in selecting my wedding dress. The experience and the dress were more than I could have asked for and I am so grateful for everything you did to make that Happen! Amanda (Hvidsten) Godfread February 2012, North Dakota
Linda & Staff~
Thank you so much for all you did to help me find the wedding dress of my dreams! The Diana gown by Enzoani was simply perfect & made me feel so glamorous on our special day.
I continue to sing Rush’s praises & will always be thankful for how wonderful you were to work with.
Erin (Ault) Olson
I just wanted to thank you for all your help in picking my bridesmaid dresses. I had a vision for four different jewel toned colors, but none of the labels had the four colors I needed in the same fabric/style. Faith worked with me to find a line that had two different but similar fabrics and we ended up using 4 different styles of dresses that would work together well, and voila, it turned out perfectly. I was really pleased.
Dear Rush’s Bridal,
I had to send you a note and THANK YOU for assisting me with an ill-fitting bridesmaid dress. The customer service your store provided to my situation was excellent!
I am especially grateful for the assistance from Linda. She saved the day!!!:) I will definitely tell everyone I know about my great customer experience.
Hello, I hope that I am contacting the right person for this. I am a
bride who recently bought my wedding gown at Rush’s bridal. I just wanted
to express my gratitude for the truely awesome customer service and
experience we had at your store. I had shopped at several other boutiques
and had always left with a bad taste in my mouth from the experience. I felt
I would get blown off when we told sales people I was on a tight budget, or
I would feel pressured to just pick something and leave so that the
associate could move onto someone bringing a higher commission. At Rush’s
I had an appointment to work with Nic, and I couldn't have had a better
experience. She was very knowledgable about the gowns, and never batted an
eye when I explained that I could only spend $500 or less. I was never
treated like a "cheap bride" or told that I "should expect to
pay more". My mother had insisted on seeing the dress before I bought
one and Nic had no problem with us returning again in the evening without an
appointment. We received nothing but the most polite service even though we
were not the biggest spenders and we were in the store right up until
closing time. I love the dress that Nic found for me and can't wait to
wear it on my wedding day. Even though I could not spend a great amount on
this dress, I am going to be in several weddings over the next two years and
I will be returning to Rush’s for all my bridesmaids dresses as well as
encourageing all of my newly engaged friends to shop at Rushes as well.
Thanks so much,
Kate Hickey August 2011
you so much for helping me find the perfect dress for my Costa Rica wedding.
You squeezed me in on short notice when I had not much luck at other stores.
I loved the Bonny dress and my mom cried as soon as I tried it on at the
store. Thank you again.
Sincerely, Katie Pastorius Benager
P.S. My mom and aunt also bought their dresses at Rush’s (small world!).
Thank you for your amazing help in finding a wedding dress! I am so excited to wear it on New Year’s Eve.
I haven’t had one bit of buyer’s remorse - and I know that is in part to your help and knowledge about the designer, dress and how I could wear it! Thank You!
Many blessings on you and your work-
I wanted to send you this note.. as the Knot asked me to review a few vendors. Please forward this to your sales accociate Nic because she really helped me a lot. I really appreciate your shop and the customer service there.
Finding a wedding dress for me was not filled with groups of my friends watching me come out of a dressing room to cheer and ooo and ahh.. I went with my sister only or alone. It was important to me that I could find a dress that I liked, felt beautiful in and remained traditional in. I found that dress in the rack at Rush's downtown. I come from a mixed ethnic background and knew that I was going to have a custom Vietnamese dress made for the reception, so I didn't want to spend thousands of dollars on the ceremony dress, but didn't want to comprise looking beautiful either. The rack at Rush's is where you can take the dress home that day and only a few people have maybe tried it on over the past couple of weeks, so I found a gorgeous and flawless dress in my size for a great price!
I bought the dress exactly 1 year in advance and while it fit me perfectly, I figured I might lose a pound or two and could alter as the day approached. I had a personal trainer for six months and when it came time for my first dress fitting, my hips had shifted and the dress no longer fit... at all.. it was a form fitting corseted dress (with zipper vs ribbon) and with my hip change, it sat too high. I cried and felt completely defeated and called Rush's to let them know I was two months away from the wedding and I would need a new dress. They were compassionate and understanding and asked me to bring the dress in to try it on in front of them. Humiliated, I brought it and squeezed into it. They got it to fit (tightly), but called up the tailor (Su's Alterations in the building location) and after a few measurements and a week or two, the dress fit me again. I remember the gals at Rush's saying 'it's going to be okay. You loved that dress and we're going to make sure you continue to love it..'
I thought for sure the shop would jump at the chance to have me purchase another dress and I thought I would never be able to step into that dress again after what I emotionally went through. But they helped me and gave me confidence that it would work.. and I walked down the aisle in that dress and never felt so beautiful.
I would recommend Rush's (and Su's) to anyone who is looking for a great experience and a beautiful gown. Their prices range, but the layout of the store helps you figure that out. They make sure you have someone helping you at all times so you don't pick up a $5K dress if that was not your intention, which I really appreciated. Other stores put their most expensive dress on display and you have to try really hard to find one in your budget. Rush's will ask you your budget and help you find many options that fit your budget and you!
Laura O'Connor (anderson)
Jodi Ann Photography
I wanted to send a note to say “Thank You.” Your service, patience and understanding is simply unbeatable! You helped me find “the dress” and gave me time to get things together. I can’t thank you enough for everything. You’re amazing!
-Raedean April 2010
Hi, Linda I just wanted to let you know that I received my bridesmaid
dresses in the mail today and I am SO happy with them. I was a little
nervous about ordering dresses in MN when I the bride live in NJ, but I
couldn't be happier with the service and the promptness of everything.
Thank you again, Allison Deur January 2010
Linda and Rush's Crew,
Just a note to say thank you for helping me. Cassie was assisting us and we had a good time, the experience was essential in helping me determine what I was looking for - I loved the dress she helped us find, by Marisa. However, I did in fact go for a
different designer, Elizabeth Filmore, but wanted to thank you again
for your service. Sincerely, Lyndsay December 2009
Ladies of Rush’s --
Thank you all for all of your help and your kindness over the last few months. I truly appreciate the wonderful customer service you provided and will definitely recommend Rush’s to everyone. : )
Thank you for making me feel like the most special of all Brides!
Nola Foss October 2009
Hello, my name is Caitlin and I visited your downtown Minneapolis store
on September 5th. My sales associate was named Cherri. I
wanted to write you to thank you for a wonderful experience. My
body has been going through a lot of changes. I've lost 45lbs this
year and hope to lose more before my wedding next June. Being a size
12, I've found that many stores have next to nothing that I can even try
on, and I've felt pressured in trying on the "big girl tents".
Cherri and the other staff helped me find several dresses to
try on, and for the first time, I started to feel that I will find
"the dress"! You were even accepting of my whole family,
including small children, showing up at one point! To top it all
off, I received a hand written thank you note from Cherri. ( I apologize
if I'm spelling her name incorrectly!) Your store is lovely,
and your staff is just awesome. I have decided that I won't be
ordering a dress until I've lost a little more weight and have a better
idea of my size in a few months. I will definitely be returning to
Rush's at that time! Caitlin September 2009
Hi Linda, I am writing to commend Cherry on her superior customer
service and great taste in assisting me with my wedding dress search.
Cherry was polite, very fun to work with, and sought out dresses for me to
try on that I wouldn’t have picked out by myself but loved. She has
wonderful taste and a great eye for fashion. She was very thoughtful in
making sure I was comfortable the entire time during our 2 appointments
with her, and lent her advice and thoughts on what brides usually look for
in a dress and things about which I should be concerned/look out for in a
dress’s construction and fabrication. I consider her a wonderful
asset to the Rush’s team and look forward to possibly working with her
again on alterations, bridesmaids dresses, and accessories. Thank
you to Rush’s for the wonderful experience, Linda. Please feel free to
use any and all of this on the website. Michelle September 2009
Linda and Staff
Thank you for all that you did to help us with our Jim Hjelm bridesmaid dress order as well as that of my Mother-in-law’s dress.
Your service was excellent and everyone looked great on our wedding day!
Ellen and Darryl Bednar
Dear Linda & Company-
I just wanted to thank you for all of your help with my bridesmaid dresses. Through all the many
ups and downs with those dresses you very very helpful and remained calm, which I really appreciated!
I was so happy with the dresses on the big day! Thanks again-.
Dear Rush's Bridal:
We would like to thank you for being a part of our wedding day celebration on Saturday,
July 28, 2007. Words cannot express the many words of compliment we have received regarding our wedding vendors. Our wedding was simply beautiful and I appreciate you providing our bridesmaids dresses. To date, we have referred each of you to our family and friends and expect that many of them will be contacting you for your services.
Our day would not have been complete without you and we wanted to personally thank you for providing such excellent service.
Mr. And Mrs. Matthew & Chiymelle Nunn
I just wanted to say thank you for all of your help in finding bridesmaid dresses. You made the process so easy and enjoyable for my mom and me....by far the best service we received after visiting 5 bridal stores looking for dresses!! You are so gifted at what you do!
December 11, 2006
Dear Rush’s Bridal,
Thank you for all of your help with my dress for our wedding. We planned our wedding in 4 months, so your timely and efficient help when my mother and I were in your store was much appreciated! I absolutely loved my dress!!
Rachel and Adam
December 4, 2006
Wow! I have been in Rush's twice in the last month and been amazed by Katrice, one of your employees. I've shopped at many bridal shops in the last 6 months and the customer service Katrice has shown me is far better than any other I've seen. Please thank her for being an outstanding employee. She was far more helpful to me than the person I was matched with when I was in last week. The person helping me seemed to keep disappearing and Katrice was ready to help me find whatever I was looking for! She is friendly and doesn't seem frustrated like so many other bridal shop employees when asked for help. You're got a fabulous employee working for you at Rush's.
Thanks - A grateful customer
August 4, 2004
To whom it may concern:
My future sister-in-law, Amanda and I were in your store Saturday, November 15. Both of us are brides and both are bridesmaids in each others wedding. To say the least we cause a little confusion when we go dress shopping. I wanted to let you know what great service Emily had provided us. We spent over 2 hours trying on both bridesmaids and wedding dresses. Knowing Emily was handling other dressing rooms as well, we didn't expect a lot of attention from her.
But to our surprise, she was very attentive, frequently checking in on us and offering suggestions and advice. After explaining our likes/dislikes, Emily was able to pick out several wedding dresses for Amanda to try, one of which is in her top three! I've purchased my wedding dress and will be ordering 6 bridesmaid dresses from Rush's. Not only did she do all of this for us, but she also did it all with a smile. She had such a cheery attitude that made us feel more comfortable in working with her. To say the least, Emily definitely made our Rush's experience worth talking about . We wouldn't hesitate to recommend Rush's to our friends. Please tell Emily what a great job she is doing!
November 21, 2003
I am writing to let you know how very much I appreciate all that you and Katherine did for me. As Katherine may have told you, I left my daughters Veil behind when I went to their Hotel room to take her dress home so she could leave in the early morning for her honeymoon. I called the Hotel the next day and to my dismay, no veil was found. ( It was a short thin veil with a small headpiece and might not have been felt through the bag where it hung.) I can not tell you how terrible I felt about this. I could not come up with the words to tell my daughter about my leaving her veil behind. I had offered to have the dress heirloom boxed for her so I had a little time to hopefully find a replacment for her. I called your store and talked with Katherine.
The dress and veil had been purchased from your store back in August of 1999 and I was not sure that they even made that particular veil any longer. Katherine went out of her way to find the original receipt and found that they did still offer the veil and then you ordered it for me and I had it in my hands in 4 days. I am eternally grateful to both of you for your understanding of my situation and for your courteous and kind customer service. If you would please send this along to Mr. Rush as I would like for him to know what a wonderful staff I think he has.
I thought of no where else but your store to bring my daughter for her gown purhase and will recommend your store highly to those who are in the market for a gown.
With Sincere Appreciation,
Peggy De Remer
June 18, 2001
Thank you very much for your great service. Each time we were in your
establishment, we were treated very professionally by your staff. I will
always highly recommend youre establishment to anyone looking for a wedding
gown or other services.
April 6, 2001
To The Management:
My wedding was September 9, 2000. I am writing this note to let you know how happy we were with the service we received from both Linda for the initial sale. She was welcoming and professional as well as Deanna for the follow up.
Ours was not a simple order... but the follow up and concern of Linda and Deanna certainly made up for that. We will be happy to recommend your Bridal Salon and thank all of you for making my "dress" experience a fun one, rather than a problem.
February 6, 2001
I am writing this letter to inform you of the great job that Michelle did in selling me a wedding dress. She was very helpful and made sure that I was buying what I wanted. For further information, that will generate your store a lot of referrals. I work in an environment where I have my own client basis and many co-workers that are getting married as well. When someone asks me about where I bought my dress, I'll have to say that I bought it in a shop where I got quality service, price and environment.
By the way, that's your shop! I'll be happy to refer my clients to your store. If you have any questions, feel free to call me (it's ok to have brides call me as well).
December 17, 2000